Clinical Coordinator

Posted: 10/14/2020

Western NC Community Health Services (WNCCHS), a non-profit, Federally Qualified Community Health Center (FQHC), seeks a full-time Clinical Coordinator (CC).  The CC will function as the lead nursing staff member, as well as the liaison to all clinical departments.  The CC will serve as the Infection Control Nurse and work closely with the Employee Health Nurse.  In coordination with the COO and CMO the CC will support and implement Care Transformation initiatives.  The CC will be responsible for providing nursing care through the use of Standing Orders, clinic procedures and nursing policies and procedures; training of clinical staff (RNs, MAs, etc.); maintaining appropriate staff schedules; and filling in as needed on care teams and other nursing roles.  The CC will also participate in quality and risk management committees.  Associates or Bachelor level Registered Nurse holding a current North Carolina Nursing license, as well as current BLS certification; and three to five years of acute care or outpatient ambulatory care with at least two years of experience supervising and managing staff in a clinical setting are required.  Excellent verbal and written communication skills, proficient knowledge of Microsoft Office programs and advanced knowledge of medical terminology are also required.  Expert knowledge of outpatient clinic operations and familiarity with the role of FQHCs in the community is preferred.  Bilingual (English/Spanish) candidates are desired but is not required.  We offer a very competitive salary as well as an excellent benefits package.  Candidates may apply in person at Minnie Jones Health Center, 257 Biltmore Ave, Asheville, NC 28801 or send resume and cover letter (MS Word or PDF formats only) by e-mail to employment@wncchs.org or US mail to Director of Human Resources, PO Box 338, Asheville, NC 28802. Phone inquiries welcome at 828-285-0622, X 2026.  WNCCHS is an Equal Opportunity Employer; racial/ethnic minorities are encouraged to apply.

Chief Operating Officer

Posted: 10/7/2020

Western North Carolina Community Health Services (WNCCHS), a Federally Qualified Health Center located in Asheville, NC, is seeking a full-time Chief Operating Officer (COO).  The COO will ensure that all patient access and clinical services are delivered in an effective and efficient manner.  The COO will collaborate with the Chief Medical Officer, Chief Dental Officer, Chief Financial Officer and the Chief Executive Officer to maximize clinical productivity and efficiency, which includes monitoring utilization and productivity benchmarks.  Candidates will possess a graduate degree in health administration, clinical professional or a health related field..  Experience in PCMH, practice transformation, quality improvement activities, finance and electronic health records is a plus. Experience as a senior manager in a FQHC or large primary health care practice is required (minimum 5 years).  Our clinic hours are M-Th, 8:00 a.m. - 7:00 p.m., and Friday 8:00 a.m. – 5:00 p.m.  The salary range for this position is $99, 310 - $155,020, and the starting salary will be dependent upon qualifications and experience.  In addition to a very competitive salary, we offer an excellent benefits package.  Applicants should send resume (or CV) and cover letter (Microsoft Word or PDF format) via email to or via US Postal Service to Director of Human Resources, P.O. Box 338, Asheville, NC 28802, or apply in person at our facility located at 257 Biltmore Avenue, Asheville, NC 28801.  Phone inquiries are welcome at (828) 285-0622, extension 2026.  WNCCHS is an equal opportunity employer; racial/ethnic minorities are encouraged to apply.

Prenatal Support Specialist

Posted: 09/29/2020

Western NC Community Health Services has an opening for a full-time Prenatal Support Specialist.  Ideal candidate must have a minimum of two years prior experience in prenatal medical office or agency that serves prenatal patients, as well as familiarity with Medicaid during pregnancy.  The Prenatal Support Specialist must be bilingual (English/Spanish) and be proficient with Microsoft Office programs.  The Prenatal Support Specialist will educate prenatal patients about the prenatal program and other services available at WNCCHS; interpret for staff and translate for patients during office visits; assist prenatal patients in applying for Medicaid by working with DHS Case Worker and Patient Assistance program for timely applications.  Work hours for this position are Monday – Friday, 9am – 5 pm (with one hour paid lunch break) and limited evening, weekend or holiday work required.  We offer a very competitive salary, along with an excellent benefits package.  Candidates may email resume/cover letter (MS Word format) to or mail to Director of Human Resources, P.O. Box 338, Asheville, NC 28802, or complete application at 257 Biltmore Ave., Asheville, NC 28801.  WNCCHS is an equal opportunity employer.  Racial/ethnic minorities are encouraged to apply.

Pharmacy Technician

Posted: 09/24/2020

Western NC Community Health Services is hiring a full-time (40 hour week) Board and Nationally Certified Technician for our clinic pharmacy.  Retail experience is preferred.  Our pharmacy operates Monday – Friday (with one hour paid lunch break), NO weekend or holiday work required.  We offer a very competitive salary, along with an excellent benefits package.  Candidates may apply in person at 257 Biltmore Avenue, Asheville, NC 28801, or email resume and cover letter to .  WNCCHS is an equal opportunity employer.  Racial/ethnic minorities are encouraged to apply.

Dental Administrative Services Office Assistant

Posted: 09/24/2020

Western North Carolina Community Health Services has a vacancy for a full-time Administrative Services Office Assistant for our Dental department.  The Administrative Services Office Assistant is an entry level position that requires excellent customer service skills, basic computer skills, and medical office experience.  This position is responsible for greeting and registering patients upon arrival; notifying appropriate personnel; scheduling follow-up visits; canceling and rescheduling appointments; obtaining and entering  patient demographic information into our database, as well as distributing pertinent information (i.e., insurance information) to other departments; collecting service fees and co-pays; answering phone calls and re-routing them  to the appropriate personnel. Essential qualifications include attention to detail, flexibility, the ability to multitask, and adapt to a fast paced environment.  Knowledge of HIPPA guidelines and patient confidentiality preferred.  Bilingual (English/Spanish) candidate is highly preferred, but not required.

Patient Revenue Associate

Posted: 08/13/2020

Western North Carolina Community Health Services, Inc. has a vacancy for a full-time Patient Revenue Associate.  The Patient Revenue Associate position requires excellent customer service, advanced computer skills as well as knowledge of medical billing procedures and payer guidelines.  This position is responsible for compiling, computing and recording billing information, as well as preparing electronic transmissions to third-party payers and reconciling payments to patients’ accounts.  These tasks will require maintaining several databases; reviewing claims denials; monitoring unpaid claims to ensure processing within the standard billing cycle for third party insurers.  Ideal candidate will possess a keen attention to details; easily adapt to an ever changing electronic records environment; ability to work in a team environment; adapt to a fast paced environment; and possess excellent communication skills.  Work hours will be eight hours per day Monday – Friday, and will range from 8 am – 5 pm (with one hour paid lunch break) and NO evening, weekend or holiday work required.  We offer a very competitive salary, along with an excellent benefits package.

Patient Revenue Office Assistant

Posted: 07/10/2020

Western North Carolina Community Health Services, Inc. has a vacancy for a full-time Patient Revenue Office Assistant.  The Patient Revenue Office Assistant is an entry level position that requires excellent customer service and computer skills.  This position is responsible for compiling, computing and recording billing information; verifying, sorting/filtering information prior to entry/scanning into various databases; and verifying accuracy of data prior to entry into databases.  The Patient Revenue Office Assistant is responsible for assisting the Billing Specialists with data entry, no billing experience is required.  Ideal candidate will possess a keen attention to details; easily adapt to an ever changing electronic records environment; ability to work in a team environment; adapt to a fast passed environment; and possess excellent communication skills.  Bilingual (English/Spanish) candidates desired.  Work hours are Monday – Friday, 8 a.m. – 4 p.m. (with one hour paid lunch break) and NO evening, weekend or holiday work required.  We offer a very competitive salary, along with an excellent benefits package.

Medical Assistant

Posted: 07/07/2020

Western NC Community Health Services has a vacancy for a full-time medical assistant.  Ideal candidate will have prior experience, preferably in an outpatient clinical setting.   Our clinical hours are Monday – Thursday, 8:00am – 7:00 pm and Fridays 8:00 a.m. – 5:00 p.m.  Medical Assists typically work four, ten hour shifts or five, eight hour shifts (with one hour paid lunch break).  Bilingual (English/Spanish or English/Russian/Ukranian) candidates desired, but not required.