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HIV Care


Western North Carolina Community Health Services has provided high quality, comprehensive HIV care for 20 years.  We serve as Administrator for the Ryan White Part B, C, and D programs in the Asheville/Buncombe area, as well as an 18-county service area of western North Carolina.  As the region's only federal Ryan White medical provider, we offer culturally competent, high quality care to more than 700 people living with HIV.  for counties in service area.  We provide high quality HIV care to men, women, infants, children, and youth, regardless of ability to pay.


  • Avery County

  • Buncombe County

  • Clay County

  • Cherokee County

  • Cleveland County

  • Graham County

  • Haywood County

  • Henderson County

  • Jackson County

  • Macon County

  • Madison County

  • Mitchell County

  • McDowell County

  • Polk County

  • Rutherford County

  • Swain County

  • Transylvania County

  • Yancey County

*If you are a resident of any of these counties you may qualify for Ryan White HIV services at no or low-cost depending on other eligibility requirements

Are you looking for additional community, medical, or behavioral health resources? 

Do you live outside of our service area and need options? 

We can help!

Contact our Trans/HIV Bridge & Retention Coordinator

Michael Hoeben at:

Call:     828-285-0622 x2100

Integrated HIV services at WNCCHS  include medical, dental, and behavioral health care delivered by competent, caring clinicians - and all under one roof (no running around). Additional services include prenatal care, care coordination, medical case management, linguistic services, on-site lab, onsite pharmacy, benefits eligibility specialists, certified application counselors, and Medicaid and Medicare/Disability application assistance.

WNCCHS also has an on-site 340b pharmacy with pharmacists on-site and available for consultations face-to-face.  Our Ryan White program also helps us provide medications assistance, including co-pay assistance, and assistance with applications for pharmaceutical assistance programs offered by pharmaceutical companies and private foundations. We also assist with ADAP and SPAP applications on-site. We believe using one pharmacy follows best practices.

Complementing our comprehensive HIV program, WNCCHS also administers the Housing Opportunities for Persons With AIDS (HOPWA) housing program.  The HOPWA program provides  housing assistance to low income HIV+ individuals living within our service area.  Our wait list for the HOPWA program is currently closed and we are not accepting new applicants at this time. For information on affordable housing by county in NC please click this link:  

To enroll in Ryan White HIV services  please call 828-285-0622 and let us know you need a "new Ryan White Intake appointment", If you would like to enroll in primary care HIV services at WNCCHS but do not want to call, just click the "Ryan White Appointments" button below and someone will call you back.

HIV Prevention Services at WNCCHS

In April 2016 WNCCHS began a PrEP Program. PrEP, or Pre-exposure Prophylaxis can help reduce the rate of HIV acquisition among certain high risk individuals. Your WNCCHS provider can discuss PrEP and other options to reduce your risk of acquiring HIV. Ryan White funds cannot be used to pay for PrEP, so individuals seeking PrEP should research financial assistance options. Start by clicking on our PrEP link here  PrEP services are available in all 18 counties, as shown above. 

HIV Testing/STD Testing at WNCCHS

WNCCHS provides free walk-in testing for HIV and syphilis for any of our established patients. WNCCHS also moved to universal HIV testing in 2015 and have provided 7,000 HIV tests in a primary care medical setting since then. For non-WNCCHS patients who live in Buncombe County the Buncombe County Department of Health provides free HIV/STD testing. Click here


Helpful Links

NC Ryan White and  AIDS Drug Assistance Program and Requirements:

Network Grievance Policy

Pre-exposure Prophylaxis (PrEP)

Important Numbers

National HIV/AIDS Hotline: (800) CDC-INFO (800) 232-4636

National HIV/AIDS Hotline TTY: (888) 232-6348

National HIV/AIDS Email:

Hepatitis C Association Support Line: 877-HELP-4-HEP (877-435-7443)

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