COVID-19 & Behavioral Health
BH teletherapy option available for established patients, call to be assisted with setting up the services.
Currently BH Classes are suspended due to safety measures related to COVID-19, watch out for updates to resume classes
Helpful resources to access:
WNCCHS is excited to announce this needed service to its established patients seeking Medication Assisted Therapy (MAT). This evidence based opioid agonist treatment will utilize an integrated approach that focuses on compassionate Whole Person Care for Office Based Opioid Treatment (OBOT). Eligibility criteria includes:
Established WNCCHS patient engaged in Whole Person Care
18 years or older
Not currently pregnant
Willingness to sign consents/agreements to program policies, and including but not limited to, release of medical/psychiatric records from prior providers, urine drug screens and other pertinent information
Meets DSM 5 criteria for Opioid Use Disorder, Moderate or Severe which can be obtained by a scheduled assessment with WNCCHS Behavioral Health Therapist
Meets criteria for OBOT Level of Care, as determined by assessment with WNCCHS Behavioral Health Therapist
Motivated patients are encouraged to present for services with Behavioral Health Triage at the front desk or speak to their medical provider regarding interest to engage in OBOT service, their provider will then make referral to behavioral health.
Treatment will include medication combination therapy along with weekly behavioral health engagement focused on individual and group support.
All eligible WNCCHS patients, irrespective of their insurance status, will be considered. Patient Assistance is available for uninsured patients.
For established WNCCHS Patients We Can Offer a Variety of Integrated Behavioral Health Services.
Integrated behavioral health is the systematic coordination of general and behavioral healthcare. Integrating mental health, substance abuse, and primary care services produces the best outcomes and proves the most effective approach to caring for people with multiple healthcare needs. Providing these services in one location reduces barriers to our patients. It also saves lives - people with mental and substance abuse disorders may die decades earlier than the average person - mostly from preventable and treatable chronic illnesses like hypertension, diabetes, obesity, and cardiovascular disease.
As an established medical patient of WNCCHS, you can access behavioral health services offered by a team of highly trained behavioral health staff who work together with your medical team and specialize in: crisis counseling, counseling for depression and anxiety management, grief and loss, problem solving assistance with decision making skills, assistance in connecting to local resources such as housing or food resources, stress management, sleep hygiene, Office Based Opioid Treatment services, substance abuse education and relapse prevention recovery tools and develop goals to promote whole person care. Services offered are:
Walk-in BH Triage, M-F, 8.30 to 4pm: Services offered to patients who might be experiencing crisis or needing assistance the same day. Patients will need to check in at the front desk and request this service. Services offered first come first basis. If unable to wait, please let the front staff know. No appointment necessary.
Therapy Services: Offered on a limited basis as determined by treatment plan set up by the therapist after assessment. Starting process to access this service would be to engage in BH Triage or BH classes, inform BH staff of your interest as well as desired therapy goals.
Behavioral Health Classes: These classes are facilitated by behavioral health staff on a variety of topics to promote whole person care by means of teaching positive coping skills and providing healthy connection with support network in a positive supportive environment. Please pick up a BH Class brochure at any of the front desks or drop in for the 1:00pm class to be assisted with your needs. Open & Specialized Class Information
Psychotropic Medication Management: WNCCHS offers psychotropic medication management as a part of the whole person care treatment planning, when deemed clinically appropriate for your needs.