Express Care

At Western North Carolina Community Health Services, Express Care provides walk-in treatment for non-life-threatening medical issues that need quick attention. It’s a good choice for minor illnesses or injuries that can’t wait, like earaches, sore throats, rashes, or small sprains.

Interpretation and translation services are available at no cost to you. Please let us know if you need help in a language other than English.

Please Note: Express Care is not for complex or ongoing health needs and should not take the place of regular visits with your assigned provider. We encourage you to keep seeing your primary care team to manage your health and achieve the best outcomes.

UPDATE 2025: TEMPORARY CLOSURE UPDATE

Starting April 28, WNCCHS Express Care at Minnie Jones Health Center will be temporarily closed.

We are still accepting walk-in patients and will do our best to have you seen by a provider if there are openings or cancellations. If we are not able to see you the same day, we will refer you to a local Urgent Care or Emergency Room so you can get the care you need.

More Information

Call (828) 285-0622 for more information.

Express Care

No Appointment Needed

Not a Replacement for Regular Primary Care Visits

First to Check-In, First to Be Seen Basis

For Existing WNCCHS Patients Only

EXPRESS CARE VS EMERGENCY

EMERGENCY

If the condition is life-threatening, 
call 9-1-1 or go to an emergency room immediately.

EXPRESS

If the condition is a minor illness or 
injury, take advantage of our Express 
Care service.

FREQUENTLY ASKED QUESTIONS

  • Effective April 21, 2025, Express Care will be open on weekdays from 8:00 a.m. to 12:00 p.m. Due to the adjusted hours, we will accept a limited number of walk-in patients each day.

    Express Care is delivered on a first to check-in, first to be seen basis. Availability of Express Care visits and wait times will vary from day to day depending on demand.

  • This service is for existing WNCCHS patients only.

  • It is important to know that Express Care is designed to quickly assess and treat a single acute issue and is not ideal for more complex/ongoing medical needs.

    Therefore, an Express Care visit is not meant to be a replacement for your regularly scheduled doctor visit.

  • When you arrive at WNCCHS—Minnie Jones Health Center, proceed to the front desk and let us know you are here for Express Care. You will be checked in and evaluated by a triage nurse.

  • We accept most major insurance, including Medicaid and Medicare.

  • The cost of your appointment will vary based on your tier of our Sliding Discount program, your health insurance status, and the services provided. Your Sliding Scale tier is based on your income and family size.

Express Care is Offered at These Locations:

Minnie Jones Health Center
Asheville, NC

Learn more