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Meet your Primary Care Providers
Dr. Wallenius entered medicine with a desire to provide whole person, team based, integrated behavioral health primary medical care to individuals and families in a community health center setting. After completing UNC School of Medicine at Chapel Hill, where he earned awards in Family Medicine, Community Service and The James Bell Bullitt Award in recognition of unusual achievement, Dr. Wallenius completed a Family Medicine Residency and Behavioral Medicine Fellowship at MAHEC. Dr. Wallenius maintains certifications from the American Boards of Family Medicine and Addiction Medicine, and the American Academy of HIV Medicine. Dr. Wallenius joined WNCCHS in 1998, and has served as Medical Director since 2012.
Dr. Todd Wallenius
Theresa Oursler is a board certified Family Nurse Practitioner who has been employed at WNCCHS since 2010. She is very grateful to be able to provide primary care to her patients as part of the caring, diverse and dedicated staff at WNCCHS. She has lived in WNC since 1981 and loves these mountains.
Kelly is a board certified family nurse practitioner. She has been an RN since earning her Bachelors of Science in Nursing from Johns Hopkins University in 1999. She earned her Masters of Science in Nursing from Western Carolina University in 2014. Kelly was a resident in the inaugural Advanced Practice Clinician in Safety Net Residency, graduating in 2015. She has been working as a primary care provider at WNCCHS since then. She has a passion for caring for all people, regardless of ability to pay. In her free time, Kelly loves being outside and spending time with family, friends, and her pets.
Dr. Fuller (they/them/theirs) is a board certified family physician who joined the WNCCHS team in 2016 after graduating from MAHEC’s Family Medicine Residency Program. The sole recipient of the Gold Humanism Award at East Tennessee State University’s Quillen College of Medicine and a member of the Gold Humanism Honor Society, Fuller has a passion for community and underserved medicine. Their practice includes transgender health, HIV care, women’s reproductive health and obstetric care, and minor in-office procedures. Fuller is a certified HIV specialist, and is a member of the Gay and Lesbian Medical Association, the World Professional Association for Transgender Health, and the American Academy of Family Physicians. In their spare time, Fuller is an avid collector of records and all things kitschy, a social justice activist, an animal lover, and a mediocre vegan chef.
Primary Care Provider
Dr. Addison Fuller
Dr. Hayes is a board-certified family practice physician and an adjunct instructor for the UNC Chapel Hill School of Medicine. She practices full-spectrum outpatient family medicine in English and Spanish, including pediatrics, adult medicine, and prenatal care. She holds AAHIVM certification in HIV medicine. She is a graduate of the University Of South Carolina School Of Medicine and the Asheville MAHEC Family Practice Residency program. She is a recipient of the Terrence J. Lee excellence in teaching award from MAHEC for her work teaching family practice resident physicians. Her approach to patients is thorough, individualized and holistic, understanding that each person & each family has unique circumstances and needs. When not working, she enjoys reading, sewing, and outdoor adventures with family and friends.
Family Practice Physician
Dr. Mary Hayes
After completing the MAHEC Family Practice residency thirty years ago I began my career working in public health, at first attending to patients in adult and child primary care, STD, PN, FP, and TB clinics at the BCDH. Eventually I gravitated towards a practice of only women’s health. At WNCCHS, Irma Quinones and I lead Centering groups of prenatal care, and also see pregnant patients individually. In our groups we invite community partners to come here and teach subjects like the Power of Positive Parenting, Sexual Safety and Sexual Trauma Prevention. Our groups are mostly in Spanish and create a wonderful setting to socialize with other mothers and to learn a lot about their pregnancies and young families.
I also perform family planning procedures such as IUD and contraceptive implant insertions and removals. I work with a very excellent sonographer, Sharon Schneider to perform Ultrasounds in the areas of Obstetrics and Gynecology and also with the world’s greatest OB nurse, Luci Sparks. We have a great Women’s Health Team at WNCCHS!
Women's Health Physician
Dr. Cynthia Yancey
Primary Care Provider
Ben Stepp is a board certified family physician. He received his undergraduate degree from N.C. State University and graduated medical school from UNC-Chapel Hill. He moved to Asheville to complete a Family Medicine Residency with MAHEC in 2013. Since residency, he has worked in rural clinics in Western NC and is excited to be providing pediatric to adult care at Western North Carolina Community Health Services.
Ben grew up in and around Western NC; he loves the mountains and the people here. He joined the team at Minnie Jones Clinic in 2019 and enjoys working at a Federally Qualified Health Center where he is able to care for underserved patients on a multidisciplinary team. In his spare time, he enjoys soccer, camping, fly fishing, live music, and working on his 1971 Chevy C10 and his 1983 VW Vanagon. He lives with his wife, two dogs, and a cat.
Family Practice Physician
Lucy Flora Smith is a Family Nurse Practitioner, she graduated with her MSN in May of 2018 from ETSU. Prior to that she was a RN for 15 years. Lucy came to the Minnie Jones Clinic as a student in the fall of 2017 and after completing her degree stepped into the role of resident in the fall of 2018. Before completing her residency with the clinic Lucy was hired as one of our newest primary care providers. Lucy has spent the better part of 3 decades involved in a variety of social justice work and advocacy and continues to do so throughout all aspects of her life to the best of her abilities. Lucy is passionate about a holistic approach to providing care to all people and encouraging self-expertise and resiliency in all patients. She is currently working toward becoming a nationally certified HIV provider. Outside of work Lucy enjoys being with her family, music, and farming. Lucy also became a certified and registered yoga instructor in December of 2018 and has a belief that all alternative modalities can and should be accessible to all people regardless of their financial status. More than anything Lucy is excited to be a part of the WNCCHS family.
Dr. Abbott is a board-certified family physician who has worked at WNCCHS since 2005. She is a graduate of the University of Colorado School of Medicine and MAHEC Family Medicine Residency Program. Her practice includes pediatric, adolescent and adult medicine, with a special focus on transgender health and gynecological procedures. She is certified as an HIV specialist through the American Academy of HIV Medicine, and is a member of the American Academy of Family Physicians and the World Professional Association For Transgender Health. She is fluent in Spanish.
Family Practice Physician
Dr. Jennifer Abbott
Lenea is nationally board certified Physician Assistant who graduated from Duke University with a Master of Health Science in 2015. She completed an advanced practice clinician safety net residency program at WNCCHS in 2016, and has been on staff as a full time primary care provider since. She is fluent in Spanish, and is very passionate about working in community health. Her scope of practice includes pediatric, adolescent, and adult medicine, and she is a certified HIV specialist by AAHIVM. With a goal of providing high quality, compassionate care through open communication, Lenea hopes to help all patients achieve their optimal state of health.
Kristen “Abbi” Fregoso is a nationally board- certified Physician Assistant. She graduated from Duke University School of Medicine’s PA Program in 2016, and served as an active duty Medical Officer in the US Navy for three years. As a PA student she was lucky enough to spend six months at WNCCHS, and is so excited for the opportunity to return and serve this beautiful community! She recently moved to North Carolina from Chicago, and previously lived in Tampa and Atlanta as well. She practices adult and pediatric primary care in English and Spanish, and has also specialized in gynecology. She is dedicated to providing top quality care to anyone and everyone who needs it.
Kristen “Abbi” Fregoso
Meet your Behavioral Health Specialist
“You must be the change, you wish to see in The world” ~ Mahatma Gandhi
As a Licensed Therapist, Nivee espouses emotional wellness through positive healing based on dignity, respect and empowerment from holistic care perspective.
At WNCCHS, Nivee specializes in working with patients who have experienced past trauma (s), attachment issues, complicated grief and loss, co-morbid conditions related to Depression, Anxiety and Bi-Polar disorders as well as Substance Use Disorders. She has been trained in various evidence based therapeutic modalities: Cognitive Behavior Therapy, Dialectical Behavior Therapy, Bi-Lateral Stimulation, Emotional Freedom Technique, Cognitive Processing Therapy, Positive Psychology, Motivational Interviewing, Screening Brief Intervention Referral for Treatment and Substance Abuse Education and Relapse Prevention. She is certified to practice Cognitive Processing Therapy. She is a Certified Mindfulness-Informed Clinician -Level 1.
Nivee has earned a Masters in Psychology (India) and Masters in Community Counseling (UNCC). She is a Licensed Clinical Mental Health Counselor (LCMHC, NC), Licensed Clinical Addiction Specialist (LCAS, NC) and National Certified Counselor (NCC). She joined WNCCHS in 2008 and currently serves as Director of Behavioral Health. When not at work, Nivee loves to travel with family, hike, garden and cook elaborate Indian recipes.
Nivedita “Nivee” Roy
Director of Behavioral Health
LCMHC, LCAS, NCC
Amelia is a Licensed Clinical Social Worker and Licensed Clinical Addictions Specialist (Behavioral Health and Office-based Opioid Treatment Clinician) with almost ten years of clinical experience in the mental health and substance abuse treatment fields. She joined the WNCCHS team in January 2018 with a focus on creating a sustainable and affordable Office-based Opioid Treatment Program for WNCCHS patients. She has work experience in medication assisted treatment, medical social work, outpatient behavioral health, inpatient rehab, and detox services. Amelia believes strongly in meeting her patients without judgement and uses a variety of techniques to support them on their recovery journey. She is passionate about working with underserved and marginalized populations and approaches her work with enthusiasm and empathy. Outside of work, Amelia enjoys spending time with her family, taking the occasional dance class, reading a good book and connecting with friends over delicious food
CCS, LCAS, LCSW
Meet your dentists
Dr. Kasee Metcalf is a general dentist. She received a BS in Biology from Wake Forest University and attended dental school at UNC-Chapel Hill. Dr. Metcalf completed residency training at MAHEC in Asheville. A native of western North Carolina, Dr. Metcalf was happy to return to the mountains to practice dentistry. In her free time she enjoys backpacking, travelling, and the Asheville food scene. Recently, she has made four trips to Haiti to provide free dental services. She and her husband have a puppy named Dallas.
Dr. Kasee Metcalf
Dr. Garrison is a general dentist who received her degree from the School of Dentistry at UNC Chapel Hill where she is now Adjunct Professor. She then completed a General Practice Residency at the Palmetto Health Hospital. Dr. Garrison joined the WNCCHS dental team in 2008. She feels fortunate to provide dental care in this patient centered clinic.
Dr. Hilary Garrison
Doctor of Dental Surgery
Dr. Heather Berkheimer completed her undergraduate studies at the University of North Carolina at Chapel Hill with a BS in Biology and a minor in Chemistry in 1995. She earned her DMD degree at Tufts University School of Dental Medicine in Boston, Massachusetts graduating in 2000. Dr. Berkheimer joined the dental clinic staff at WNCCHS in 2016. She feels it is a privilege to work at WNCCHS with such a kind, compassionate, and professional staff. Dental care is an important part of overall health and wellness and dental care should be accessible to everyone. Dr. Berkheimer spent her youth in the Outer Banks of North Carolina but is delighted to be living in the beautiful, majestic mountains of Asheville. Dr. Berkheimer is a certified vinyasa flow yoga instructor. In her free time, she enjoys spending time with her husband and two teenage sons, hiking, biking, reading, and taking hot yoga classes.
Dr. Heather Berkheimer
Doctor of Dental Surgery
Dr. Mark Snelson is an Asheville native that is excited to be home after graduating from the UNC School of Dentistry in 2018. He lives here with his wife and their three dogs. Dr. Snelson appreciates the opportunity to serve his community, and enjoys doing so with the fantastic team here at WNCCHS.