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We've Made an Epic Change!

WNCCHS has selected Epic as the standard, uniform platform for its electronic health records.

Patients now have access to Epic’s award-winning patient portal, MyChart. 

  • View medical records

  • See lab results

  • Schedule or cancel appointments

  • Talk to care team

  • Request prescription refills

Pardon Our Progress!

Thanksgiving Instagram Post (3).png
Thanksgiving Instagram Post (3).png

WNCCHS has transitioned to a new Electronic Health Record (EHR) system called Epic that will improve and enhance the patient experience – including patient safety, treatment, and service. 

We sincerely thank you for your patience throughout the coming transition. We apologize for any inconvenience and encourage you to share any concerns or questions you may have. Again, your patience and commitment are greatly appreciated as we work to provide your family with better service and make your overall patient experience more consistent.

MyChart Quick Start Guide

What Will You Need?

You need all of these things to use our online patient portal, MyChart 

Internet Access


There are many places in the community where you may access the internet for free, including WNCCHS health center locations.

Private Email Address


If you do not have an email address already, you can get one for free online.

Computer or Smartphone


If you have a smart phone, download the MyChart - By Epic appthen search for "WNCCHS."
On a computer, go to 

MyChart Activation Code


Ask your Care Team about the different ways to activate MyChart. The activation code is always case-sensitive.

Signing Up

There are three ways to sign up for our online patient portal, MyChart.
MyChart is password protected to others cannot log into your account and see your information.

At a Health Center

At any WNCCHS health center location, such as Minnie Jones Health Center, ask staff for an activation code. 

At Home


Use the activation code that health center staff give you, your date of birth, and last four digits of our social security number to register from your home computer. Go to

Self Sign-Up

Tell your WNCCHS care team that you want help signing up and do it together. You will need your name, date of birth, and social security number. 

Having Trouble?

If the information provided matches your WNCCHS registration exactly, you will be enrolled immediately. If you're having trouble signing up, please contact us Phone: (828) 285-0622.

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