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DRX System:
We're thrilled to share that we’ve transitioned to a more user-friendly pharmacy system: DRX.


With DRX, you can:

  • Order prescription refills online.

  • Use the easy-to-use DRX patient portal to request prescription refills and communicate with our friendly staff.

  • Text staff directly with refill requests and general questions.

  • Call to make refill requests, access important pharmacy information, and engage with us through an interactive voice response system.

  • Receive notifications about prescriptions and refills.

Website and DRX patient portal:


Text or call the WNCCHS Pharmacy: 828-900-1701.

Thank you for your support — we look forward to serving you at the high level you deserve. If you have ANY questions, please call 828-900-1701.


Pharmacy Services:

  • Preparation and dispensing of a broad scope of pharmaceutical products (FDA approved and investigational medications), including oral dosage forms and sterile products (total parenteral nutrition, IV antibiotics immunological modifying agents, and antineoplastic chemotherapy) in unit dose or ready-to-use dosage forms on an around-the-clock basis.

  • Preparation of unique and various medication dosage forms required to meet the specific need of patients.

  • Review of each medication order for safety and completeness, including allergy, weight, and height; appropriateness of drug for indication, and accuracy for dosage based on a mg/kg calculation, route of administration, dosage interval, and duration for use. 

  • Drug information and educational services for medical and nursing staff, as well as patients and their families when requested.

  • Clinical pharmacology and pharmacokinetic consultations. 


The Pharmacy is open Monday-Friday, 8 a.m.- 6 p.m.

The Pharmacy is closed on Saturdays, Sundays and major holidays.

For more information, call 828-900-1701

Delivery & Mail Options Available

  • Mail Order is available and fees apply: $5.00 inside of Buncombe County |  $7.50 outside of Buncombe County

About Our 340B Pharmacy


The in-house pharmacy provides drug distribution and pharmaceutical dispensing services to all patients of WNCCHS.

Diseases and conditions that were previously lethal can now be managed through effective drug therapy (e.g., HIV disease). At the same time, the costs of drugs, as well as the costs required to deliver those drugs (e.g., pharmacist salaries and benefits), continue to escalate. To sustain our pharmacy program overtime, we must control its costs. In order to accomplish this goal, we rely on the concept of the 'rational use of medicines' developed by the World Health Organization (WHO).

Specific cost-control measures include the following: a formulary modeled on the WHO'S List of Essential Medicines; use of a purchasing mechanism available to Federally-funded entities; and cost recovery (through user fees) of the majority of prescriptions dispensed.


Consistent with our value of solidarity, we waive user fees, on a case-by-case basis, for non-disabled, working-age adults who are unable to pay the full cost of the prescriptions they need. To ensure these substantial subsidies are targeted towards those most in need, fee waiver requirements are rigorous. All fee waivers are subject to the availability of funds.


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